Client support

Report a website issue or request a content change

Emergency support and routine content requests follow different channels so urgent outages can be identified quickly.

Emergency

Website offline, unreachable or materially non-functional. Report by phone between 7:00 a.m. and 7:00 p.m. Central, seven days per week.

Text edits, hours, phone numbers, photo swaps, pricing, staff or service-list updates on an existing page.

Target turnaround: two business days after the request is complete.

Non-emergency questions by email with a two-business-day target for the first response.

This is not 24/7 support. Third-party scheduling-provider outages are not website emergencies.